To ensure the accuracy of your order, we have a 3 person team that pulls and checks inventory to match the order form, counts the total number of sets within the shipment, and weights the order to ensure the correct number of sheets are sent to match the order form submitted. To ensure accuracy, it is highly encourage to fill out the order form by seller vs adding everything together. Adding everything together leaves room for human error. Watch our video on how to fill out the master order form.
Please note the following
- All claims must be made within 24-48 hours of receipt of goods.
- Customer is responsible for all costs involving return shipping.
- A 10% restocking fee may apply.
Do you need to place and exchange? If so, fill out this form. Customer is responsible for costs involving shipping. Since you’re still eligible to receive wholesale pricing, consider placing a small order to buy what you need vs doing an exchange.
